At Snugx, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.

7-Day Return Policy

You have 7 days from the date you receive your item to request a return.

To be eligible for a return, your item must be:

• In the same condition as received

• Unworn or unused

• With original tags

• In its original packaging

• Accompanied by the receipt or proof of purchase

How to Start a Return

To begin a return, contact us at shopifystore1711@gmail.com.

If your return is approved, we’ll send you a return shipping label along with instructions on how and where to send your package.

Please do not send any items back without first requesting a return, as they will not be accepted.

For any return-related questions, feel free to reach out to us at shopifystore1711@gmail.com.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

• The item is damaged or defective

• You received the wrong item

We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

We do not accept returns for:

• Perishable goods (e.g., food, flowers, plants)

• Custom or personalized items

• Personal care products (e.g., beauty or hygiene items)

• Hazardous materials, flammable liquids, or gases

• Sale items or gift cards

REFUNDS WILL GENERATED INTO YOUR ACCOUNT AFTER 3-4 WORKING DAYS.

If you’re unsure whether your item qualifies, feel free to contact us.